S Serviq

Support

Estimates, work orders, invoices and receipts for service providers — on your phone.

Contact us

The fastest way to get help is email. We usually reply within 2–3 business days.

igor.ferreira.souza@gmail.com

To help us answer quickly, tell us your device model, your iOS version, the app version (Settings › About in Serviq), and what you expected to happen.

Frequently asked questions

Do I need an account to use Serviq?

No. Serviq works offline and does not require sign-up or login. Your documents, clients and services are stored on your device.

Where is my data stored? Is it shared with anyone?

Everything stays on your iPhone. Serviq has no server of its own and does not send your business data anywhere. If you turn on iCloud backup (a Pro feature), your data syncs through your own iCloud account using Apple’s infrastructure — it still never passes through us. See the Privacy Policy for details.

How do I restore my Serviq Pro purchase?

In Serviq, open Settings › the plan section › the upgrade screen, and tap Restore purchases. Make sure you are signed in to the App Store with the same Apple Account you used to buy. Restoring is free and does not charge you again.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple, not inside the app. On your iPhone, open Settings, tap your name at the top, then Subscriptions — or go to apps.apple.com/account/subscriptions. Cancelling stops the next renewal; you keep Pro until the current period ends. A lifetime purchase is one‑time and has nothing to renew.

I got a new phone. How do I move my data?

If you had iCloud backup enabled (Pro), install Serviq on the new device, sign in to the same iCloud account, and turn iCloud backup on — your data syncs down. Otherwise, on the old device use Settings › Export data to save a backup file (JSON), move it to the new device, and import it.

How do I export or permanently delete my data?

Export: Settings › Export data, then choose JSON (a full backup) or CSV (for spreadsheets). Delete: Settings › Delete all data — this permanently removes your local clients, services and documents after a confirmation. It does not affect your App Store subscription. Deleting the app also removes its local data.

The PDF has a “Serviq” watermark. How do I remove it?

The watermark appears on the free plan. Upgrading to Serviq Pro removes it, lets you add your own logo, and unlocks unlimited documents, on‑screen client signature, extra PDF templates and reports.

Can I use Serviq documents as official tax invoices?

No. Serviq creates simple commercial documents to organise your work and payments. It does not issue electronic fiscal documents, official tax invoices, or tax filings. Check your local rules for what your business is required to provide.

Which languages and currencies does Serviq support?

The interface and generated PDFs are available in English, Portuguese, Spanish and German (Settings › Language). The document currency, number and date formats, and wording follow the country you set in your business profile.

I found a bug or have a feature request.

Please email us at igor.ferreira.souza@gmail.com. Steps to reproduce a bug, plus a screenshot, help a lot. We read every message.

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